Trust & accuracy
Anti-Fraud Policy
Two things go wrong around an order: a payment that does not match it, or a target the buyer has no say over. Here is what we check, what we turn down, and what we expect from you.
Last updated: 2026-07-02
Every payment is checked against the order it names
Payment is by card or in cryptocurrency, picked at checkout. The payment page tells us when money has settled, and that message has to carry a valid signature before it moves anything on our side. A message we cannot verify is refused and logged, and the order does not move.
We then compare what arrived with what the invoice asked for, measured in the currency or the coin that was sent. The dust a sending exchange shaves off in fees counts as rounding. A payment that is materially short holds the order for a person to look at instead of starting delivery at the full quantity, and paying over the amount never fails this check.
A settlement message naming an order we do not hold pays for nothing. Orders under the one dollar minimum are topped up to it, and that top-up is its own line in the checkout summary before you pay.
The order ID is what everything hangs on
Every order gets an ID, and it is the heading of your order page. It ties the payment, the items, the target you pasted for each one and any later claim into a single record, so quoting it leaves nothing to establish.
The address of that page is not the ID. It carries a token of its own, which is how the page shows your order without a login and why nobody can walk from an order number to your page. Keep that link to yourself.
Where a service offers a refill, the ID is what the refill is booked against. Inside 30 days of delivery, a count that drops back is restored at no charge against that ID.
Targets have to be public, and yours to order for
The checkout looks at what you paste. It reads more on some platforms than on others, and what the check sees where is set out platform by platform on the safety page. Where the check cannot complete, you can go on by hand.
What the check cannot do is tell us who you are. It reads an address, not a right to use it. Instagram views needs the link to a post, while Twitch followers needs nothing but a channel name. In both cases we take your word that the account is yours or that you act for its owner.
What we turn down
An order pointed at an account, post or channel you neither own nor act for. Sending a count to a stranger's profile is not something we run, whatever reason comes with it.
A payment made from money that is not yours to spend. A crypto payment cannot be pulled back once it settles, by us or by anyone else, so no quiet reversal is waiting at the end of it. An order paid that way is stopped as soon as we see it.
A second claim on a delivery already put right. A shortfall is settled once, as a refill or as a refund under the Money-Back Policy. Asking for a refund on a count we have restored, or opening the same shortfall twice under two order IDs, ends there.
What happens when something stands out
Checking happens before delivery, because nothing delivered can be pulled back afterwards. An order can sit unstarted while a person reads it, and the usual reason is dull: a payment that came up short, or a settlement message that does not line up with an order we hold.
If the order sitting still is yours, write to support@mrfollows.com with the ID and we answer within 24 hours. Where a case cannot be settled, we do not run the order at all.
We publish no rate for any of this. The shop is new, and a rate worked out from what we have seen so far would describe our sample, not your risk.
Telling us about something
If a count landed on your account and you did not order it, send the public link and anything that dates it to support@mrfollows.com. We cannot remove a delivery, so what is left is to stop whatever has not run yet and refuse further orders from the same source. Early is worth more here than complete.
The same address takes reports of a site trading on our name. We ask for a public link, your name and email address, and a payment: never a login, never a password, never permission inside an app. Anyone using our name to ask for more is not us, and how we operate covers the rest of what we touch.